Privacy Policy &
Terms of Service

Privacy Policy

1. Data Collection & User Information

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. This may include names, phone numbers, email addresses, mailing addresses, and payment information.

2. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice. These technologies help us maintain the security of our website, understand how users interact with our services, and improve the overall user experience.

3. Third-Party Services

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing (e.g., RoverPass), data analysis, email delivery, hosting services, customer service, and marketing efforts. We do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.

4. Data Protection & Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

5. Contact Information

If you have questions or comments about this notice, you may email us at info@lakesrv.com or by post to:

Lakes RV Park
14600 S Tamiami Trl.
Fort Myers, FL 33912

Terms of Service

1. Booking Terms & Payment

All reservations require a valid credit card on file. Payment in full is required at the time of booking for daily and weekly stays. Monthly and annual stays require a deposit as outlined during the booking process, with subsequent payments due on the first of each month. Rates are subject to change without notice, though confirmed reservations will be honored at the booked rate.

2. Cancellation Policies

Cancellations made 14 days or more prior to the scheduled arrival date will receive a full refund minus a $25 processing fee. Cancellations made less than 14 days prior to arrival will forfeit the deposit or first night's stay, whichever is greater. No refunds will be issued for early departures, inclement weather, or evictions due to rule violations.

3. Guest Conduct Rules

Guests are expected to conduct themselves in a respectful manner at all times. Quiet hours are strictly enforced from 10:00 PM to 8:00 AM. The speed limit within the park is 10 MPH. Pets must be leashed and cleaned up after immediately. Management reserves the right to evict any guest, without refund, who violates park rules, creates a disturbance, or engages in unlawful activities.

4. Liability Disclaimers

Lakes RV Park, its owners, management, and employees are not responsible for loss, damage, or injury to any person, vehicle, or property due to fire, theft, vandalism, accidents, natural disasters, or any other cause. Guests assume all risks associated with their stay and the use of park facilities, including the lake and recreational areas.

5. Dispute Resolution

Any dispute arising out of or relating to these Terms of Service or your stay at Lakes RV Park shall be resolved through binding arbitration in Lee County, Florida, in accordance with the rules of the American Arbitration Association. By agreeing to these terms, you waive your right to participate in a class action lawsuit or class-wide arbitration.